Legal Documents And Law Codes - 2098 Words

Question 1: Since the arrival of the first ancient civilizations, there has been a necessary desire for order. For culture to grow, for life to persist, for such a dynamic element as humanity to live in harmony with itself, order is required. This in mind, it’s no wonder that so many ancient texts describing legal documents and law codes have been unearthed throughout the ages. Shaped by history, the ongoing battle for ordered living resulted in the creation of law, a method of keeping peace. Indeed, order is the precise reason for the development of law. As societies developed, as agriculture expanded, populations would increase. To combat this, government was the natural course. Reading from Traditions and Encounters, the text states this idea in several circumstances: â€Å"With their expanding populations, the cities also needed to prevent conflicts between urban residents from escalating into serious civic disorder. Moreover, because agriculture was crucial to the welfare of urban r esidents, the cities all became city-states†¦and oversaw affairs in surrounding agricultural regions (p.27),† â€Å"The need to recruit, train, equip, maintain, and deploy military forces created another demand for recognized authority (p.28).† From all of this, a clear view is given of the overall need for a governing body. Society, as it gets to be ever-more developed, meets an increased need for ordered agriculture to feed these increasing populations, ordered military to fight opposing nations andShow MoreRelatedThe Theodosian Code1250 Words   |  5 Pagesorganized law; and so with each emperor there came new constitutions and decrees for the Roman people to follow. The Theodosian Code was just one of the many juristic materials that helped define Roman law and keep legal clarity until the fall of the Byzantine Empire in 1453 C.E.1This paper will define the contents of The Theodosian Code; show how the size and organization of the Roman Empire had an effect on the document; and examine how religion had influenced the laws within the document. By theRead MoreLegal Assistants Are Qualified By Education1471 Words   |  6 PagesParalegals or legal assistants are qualified by education, training or work experience, but are not required by any state to be licensed. Although, legal assistants may get become certified through such organization as NALA or some state bar associations. Paralegals are a valuable asset to an attorney, but it is important for a paralegal or legal assistant to adhere to the standards of legal ethics and proper conduct, one of which, they must never give legal advice. A paralegal or legal assistantRead MoreAvoiding The Pitfalls Of The Unauthorized Practice Of Law,1648 Words   |  7 PagesAvoiding the pitfalls of the unauthorized practice of law, also known as UPL, is one of the most important duties that all legal professionals or aspiring law students should learn and integrate into their law career, in order to maintain impeccable ethics and conduct at all times. Clear rules and regulations must be followed in regards to the unauthorized practice of law. Thus, in order to avoid the unauthorized practice of law, one must first know what it is by definition and how it pertains toRead MoreArguments For Plaintiffs Motion Attorneys Fees And Costs953 Words   |  4 Pagesthis court is a child custody/support matter and not a divorce/alimony/property settlement matter which Sections 7-107, 8-214, and 11-110 of the Maryland Code s Family Law Article are concerned with. (See  ¶Ã‚ ¶ 8 through 10 of this document) 2. If the Plaintiff had brought her request before this Court pursuant to Section 12-103 of the Family Law Article this Court would still have no authority to grant Advance attorney’s fees to the Plaintiff since the matter before this Court is a custody/child supportRead More legal case Essay1042 Words   |  5 PagesLewis committed unauthorized practice of law by providing her services. I have done research on statutes and cases. This memorandum will address the issue of this case, California Bar’s claim, and Ms. Lewis’s possible defense. STATEMENT OF FACTS nbsp;nbsp;nbsp;nbsp;nbsp;In May 2001, Diana Lewis earned her Associate of Art degree and Paralegal Certificate from City College of San Francisco. In June 2001, Ms. Lewis opened her business to prepare legal paperwork for clients involved in uncontestedRead MoreCivil Law And Common Law System759 Words   |  4 Pagessource of law in civil law and common law system A- Sources of law in civil law system The Civil law is different from Common law systems in many areas. Source of law is one of the important part from each legal system in the world. Source of law is the fundamental different between both of them. In civil law the prime source or basis of the law is legislation, and big areas are codified in a systematic manner, these codes shape a very distinctive feature of a Romanist legal system, orRead MoreLegal Developments in Western Civilization836 Words   |  3 PagesLegal Developments in Western Civilization The span of Western Civilization encompasses many notable achievements in legal development. As empires rise and expand, it becomes necessary to create a legal code that standardizes punishment, institutes a form of common law, and protects society from arbitrary abuses of power. These principles were formally established relatively early in the western world, and became the foundations upon which later government institutions created their legal systemsRead MoreJustinian And The Byzantine Empire1568 Words   |  7 Pageswithin the Byzantine Empire and without. Finally, Justinian preserved Roman laws for the Byzantine Empire and other European systems of government. Justinian’s successful emulation and revival of the Roman Empire through his beautification and improvements on Constantinople and other parts of the Byzantine Empire, strong support of Christianity and role in its growth as a major religion, and his codification of Byzantine law benefited the Byzantine Empire and the surrounding regions. Justinian enhancedRead MoreDifference Between Civil Law And Criminal Procedure700 Words   |  3 Pagescase proceeds through the legal system. They are based on federal and state constitutions, codes, rules of court, and cases. Whereas, with a civil procedure the rules that apply in a civil case determine how a civil case proceeds through the legal system. Moreover, in federal courts many of the rules are found in the Federal Rules of Civil Procedure and the Federal Rules of Appellate Procedure. In addition, the rules of civil procedure only apply if a substantive civil law is involved. The biggestRead MoreInteraction of American Laws with International Law962 Words   |  4 PagesUCC and International Law Because the Uniform Commercial Code (UCC) generally regulates commerce or trade on a national basis, one may not realize that it also has an impact on international commerce. However, this assumption would ignore the critical role that American laws and policies play in the arena of international trade. These roles are both formal and informal. In other words, American law has direct and indirect effects on international commerce. In order to understand the impact of

The American Revolution As An Independent Estate - 2057 Words

The American Revolution plays a predominant role in the development of United States history; it is essential to the progression of the thirteen colonies’ emergence as an independent estate. Generally speaking, the American Revolution was fundamentally the war waged against Great Britain by the Colonials residing within the thirteen colonies. Their purpose: To break away from the motherland and authoritatively become a self-governed society. Although the Revolutionary War on its own played a prevalent role in the evolvement of United States history, comprehending the plethora of altercations which contributed to the uprising are crucial. â€Å"For although the War of the American Revolution began when Captain John Parker lined up his handful of men on Lexington Common, the revolution itself was not a battle of bullets but a battle of opinion that began in the early 1760s.† These contributing factors include: The Sugar Act, the Stamp Act, the Townshend Acts, the Tea Act , and the Coercive Acts. As these factors are stumbled upon chronologically, hostility between the Americans and British grows in a snowball effect which leads to the battle of Lexington and Concord. With this in mind, the British were the victors of the French and Indian war. Their remuneration for triumph was land. They expanded their control over Canada, Spanish Florida, as well as all the lands west of the Mississippi which pertained to the Native Americans. To their dismay, their victory was a bittersweetShow MoreRelatedIndustrial, French, and American Revolutions: Common Social Revolutions?764 Words   |  4 Pageshistory there have been many important revolutions that have help to shape society as it is today. There are different causes, from political to religious, economic to social. Any revolution affects those in society, and creates changes for the people in the society. There are three important revolutions that took place in the late 18th century that changed the wo rld for the better. The French Revolution, the American Revolution, and the Industrial Revolution all took place in the late 1700s. AlthoughRead MoreRevolutions: The Road to Independence Essay877 Words   |  4 PagesRevolution is a significant change of control or authority within a governmental setting. Most Revolutions are caused by political, social, and economic disputes. Consequently, the common matter for the American, French, and Latin America revolutions emerged to gain their own independence. In North America, the colonists put emphasis on their independence from Great Britain and established a new republic. In France, protesters abolished the authority of France and reorganized the French society,Read MoreSimilarities And Similarities Between The American And French Revolution897 Words   |  4 PagesDuring the time period of 1648-1945 there were many revolutions taking place around the world. The biggest revolution that took place was the American and the French revolu tion. There were many similarities and differences between them. The first similarity being that they both wanted to escape their government. The second similarity being that they both started an uprising of people against their own government, due to unfair taxing. The French peasants were not represented by the government becauseRead MoreCauses Of The French And American Revolution850 Words   |  4 PagesThe French and American Revolutions were started all because of one thing, The Enlightenment, The Enlightenment was a time where people were thinking about the corrupted government in their countries. Monarchs were becoming way too powerful, they were taxing the third class people so much they could barely afford to eat. Even when the topic was brought up to the King nothing ever changed. The Declaration of Independence was another thing that brought the American Revolution to life, the whole thingRead MoreComparative Essay On The American And French Revolutions1486 Words   |à ‚  6 Pages3.1 Short Paper: Comparative Essay on the American and French Revolutions 1.) Why does the United States come out its revolution with a republic instead of a monarchy? Why do the French wind up with an Emperor Napoleon but the United States does not have a King George of the House of Washington? There are moments in our history where the citizens of the world stand up and for their beliefs, their honor, and themselves. They come together to reform the existing government that is holding themRead MoreEssay on Comparing The French Revolution and The American Revolution1339 Words   |  6 PagesA revolution, by definition, is the overthrow of one government followed by replacement with another. The American Revolution against the British during 1775 to 1783 and the French Revolution pitting the French people against their own government during 1789 to 1799 were both very important political and social turnovers. This movement towards the establishment of a constitutional government influenced political thought throughout the world. By closely examining three of the main causes of theseRead MoreSummarize and compare and contrast the English Bill of Rights, the Cahier of the 3rd Estate and Common Sense.1484 Words   |  6 PagesThe English Bill of Rights, the Cahier of the Third Estate of the City of Paris and Common Sense were all written during a time of revolution in their respective countries. Although all three political writings originated in a different country, they each share several important similarities. Each document also addressed specific issues, which the others did not. The English Bill of Rights, the Cahier of the Third Estate of the City of Paris and Common Sense all served as a bridge between their countriesRead MoreIndustrial Revolution Essay1731 Words   |  7 Pagesdifferent, yet important revolutions that have taken place in the past four centuries. These drastic and radical changes have been brought about by revolutionaries who desired a free society in which free trade, free markets, and free labor existed for the common man. These revolutions imply sudden forceful change, however, there is also evolutionary changes in society that are gradual and develop over time, which bring about many positive advancements. The French R evolution enhanced a new order ofRead MoreThe Human Right of Freedsom in the Haitian and French Revolutions712 Words   |  3 Pagesand Haiti. These two revolutions, significant in their own ways, both were influenced from ideas sparked by the enlightenment. Though some similarities, the revolutions were different in other ways as well. In France the peasant and middle classes fought to overthrow their monarch, while the Haitian slaves wanted their freedom by trying to overthrow the French government which at that time was controlling them. In the year 1791 both the Haitian Revolution and French Revolution were occurring. TheRead MoreNatural Law- Rules Discoverable By Reason, Govern Scientific958 Words   |  4 PagesEnglish monarch at the time of the revolution. He was the main opposition for the colonies due to his stubborn attitude and unwillingness to hear out colonial requests/grievances. Stamp Act- A tax that the British Parliament placed on newspapers and official documents sold in the American Colonies George Washington- A Virginia planter and soldier. He was the 1st President of the United States; commander-in-chief of the Continental Army during the American Revolution (1732-1799) Thomas Jefferson- A Virginian

Classical Management Theorists - 1342 Words

Frederick Taylor and Henri Fayol were both theorists of the classical management movement. The classical approach was the framework to what management is all about. Therefore it can be said that they laid the foundation for many theorists. Frederick Taylor was an important theorist of the early 20th century and he made many important contributions to management. He proposed the principles of scientific management which he believed would improve industrial efficiency. He believed management could be formulated as a discipline. Taylor’s principles of scientific management focused on cooperation between management and the workers as well as improving the technical skills of the workers (Hodgetts, 1995). His approach is often referred to†¦show more content†¦Ã¢â‚¬ ¢ There is an almost equal division of work and responsibility between the management and the workmen. The management takes over all the work they are better fitted than the workmen, while in the past almost all of the work and the greater part of the responsibility were thrown upon the men. (Hodgetts, 1995). Taylor’s scientific management focused on increasing productivity, whereas Fayol’s administrative management theory focuses on ways to make the organisation more effective and efficient. Scientific management focused on employees as individuals and their tasks, general administrative management theory dealt with total management organization. According to Pindur Rogers, 1995, General management theory was a much broader theory concerned with administrative management functions and is considered the forerunner of modern organization theory. For Henri Fayol, management was not so much as a way of devising systems to increase productivity but it was concerned with the integration of the different functions of the organisation such as production, sales, finance and so on (Wren, 1994). According to Fayol the success of an organization depended more on the administrative skills of the manager than onShow MoreRelated A Comparison of Classical Management Theorists and Contingency Theorists2642 Words   |  11 PagesA Comparison of Classical Management Theorists and Contingency Theorists The management field is characterised by a wide variety of theories, schools and directions. This essay examines the classical and contingency schools of thought -- the approaches to organization that have had the greatest impact on management today. Firstly the essay delineates and criticises the important theories propounded by classical writers. The essay continues with an account of the contingency school, andRead MoreThe Impact of Classical Theorist on Contemporary Management Practice999 Words   |  4 PagesComambault, a company who was at the verge of bankruptcy. Fayol successfully reformed the company into one of the largest industrial combines of Europe after his retirement. Fayolism or Administrative theory was developed in 1900s with the focus that management should be considered as an essential skill of life and should be separated from any technical knowledge. He believed that everyone perform certain administrative functions in their everyday lives (Lynch and Robert G., 2013). The theory emphasizesRead MoreExplain how the managerial ideas of Taylor and Fayol differ from Mayo. Assess the relevance of Classical Management theorists to the management of contemporary organisations1292 Words   |  6 PagesClassical Management comprises three different approaches: - Scientific Management (associated with the work of F W Taylor); - Bureaucratic Management (hierarchical structure associated with the work of M Weber); - Administrative Management (associated with the work of H Fayol). The Human Relations approach is associated with the work of E Mayo and F Roethlisberger. Immediately, we can see a difference between the ideas of Taylor and Fayol and those of Mayo as they are even classified differentlyRead MoreThe Ideas of the Classical Theorists Particularly Those of Bureaucracy and Scientific Management, Are Generally Considered as Rather Old Fashioned and Out of Date, and of Little Relevance to Organisations Today.1949 Words   |  8 PagesManagement has been studied by a lot of theorists who then learning from their own experiences came out with different theories and styles of management, explaining how to manage. The classical school has proven to be one of the most influential of all the schools. (Brooks 2009). Due to the success of the bureaucratic and scientific management style of managing, this essay will look into the bureaucratic style of management and then the scientific style of management and show that although theseRead MoreThe Ideas of the Clas sical Theorists, Particularly Those of Bureaucracy and Scientific Management, Are Generally Considered as Rather Old Fashioned and Out of Date, and of Little Relevance to Work and Organisation Today.2322 Words   |  10 Pagesideas of the classical theorists, particularly those of bureaucracy and scientific management, are generally considered as rather old fashioned and out of date, and of little relevance to work and organisation today. Ryan Foreman 091811594 This essay will discuss the relevance of the ideas of classical theorists in today’s work and organisations. I will evaluate why these ideas gained popularity when they were published by looking at the influences that classical theorists were surroundedRead MoreThe Ideas of the Classical Theorists, Particularly Those of Bureaucracy and Scientific Management, Are Generally Considered as Rather Old Fashioned and Out of Date, and of Little Relevance to Work and Organisation Today.2167 Words   |  9 Pagesideas of the classical theorists, particularly those of bureaucracy and scientific management, are generally considered as rather old fashioned and out of date, and of little relevance to work and organisation today. The classical school of management is thought to of originated around the turn of the current century and dominated management thinking into the 1920 s. It had one main focus and this was on the efficiency of work processes, either through bureaucratic management that focusesRead MoreThe Ideas of the Classical Theorists, Particularly Those of Bureaucracy and Scientific Management, Are Generally Considered as Rather Old Fashion and Out of Date, and of Little Relevance to Work and Organization Today. Is This Really the Case?2660 Words   |  11 PagesThe ideas of the classical theorists, particularly those of bureaucracy and scientific management, are generally considered as rather old fashion and out of date, and of little relevance to work and organization today. Is this really the case? The classical theory is the earliest form of management that perceived that a set of universal principles would apply to all the organizations in all situations to achieve efficiency and organizations goals. Scientific management and bureaucratic theoryRead MoreThe Ideas of the Classical Theorists, Particularly Those of Bureaucracy and Scientific Management, Are Generally Considered as Rather Old Fashion and Out of Date, and of Little Relevance to Work and Organization Today. Is This Really the Case?2643 Words   |  11 PagesThe ideas of the classical theorists, particularly those of bureaucracy and scientific management, are generally considered as rather old fashion and out of date, and of little relevance to work and organization today. Is this really the case? The classical theory is the earliest form of management that perceived that a set of universal principles would apply to all the organizations in all situations to achieve efficiency and organizations goals. Scientific management and bureaucratic theoryRead MoreTopic 1: Mary Parker Follett Has Been Described by Schermerhorn Et Al. (2011) as an Administrative Theorist Within the Classical Approach to Management. However, Others Have Seen Her as Ahead of Her Time, and Have Even1373 Words   |  6 Pageset al. (2011) as an Administrative Theorist within the Classical approach to management. However, others have seen her as ahead of her time, and have even described her as thoroughly modern (Hurst, 1992).What were Mary Parker Follett s main contributions to management thought and practice; how do they relate to Classical management theory; and how are they relevant to practicing managers in contemporary organisations? â€Æ' ‘Classical approach to management mainly concerned with the increasingRead MoreIs the Classical Approach to Management Obsolete? Essay635 Words   |  3 PagesIs the Classical approach to management obsolete? Critically discuss your views on this matter This essay argues the validity of the classical approach to management today. We cannot deny that businesses and organisations have evolved and changed a lot since the classical theorists, which date from the early twentieth century, but yet the main ideas about management that they gave to society are still sustainable today. The classical organisation theory represents the merger of scientific management

The Traits That Make Helen Frye An Effective Leader

Effective leaders demonstrate certain behavioral traits that differentiate themselves from others. The traits that make Helen Frye an effective leader include charisma and emotional intelligence. First, charismatic leaders have magnetic personalities. They are able to use their personality and interpersonal skills to persuade others. According to Ronald E Riggio, Ph.D (2012), â€Å"charismatic leaders are essentially very skilled communicators – individuals who are both verbally eloquent, but also able to communicate to followers on a deep, emotional level† (para. 2). Frye demonstrates her charismatic leadership style be developing close relationships with her employees. Moreover, she describes her communication style as open vs. closed. She learns what motivates her employees and how they prefer to be acknowledged or rewarded for their performance. In addition, she encourages her employees provide feedback or ideas that can benefit the customer or company. Sh e establishes a rapport with her employees that inspires and motivates her employees to exceed company objectives. Second, Emotional intelligence is the ability to understand human emotion and act on it in a positive way. Managers with a high emotional intelligence can read the emotions of their employees and manage their behaviors effectively. Moreover, they have the ability to communicate effectively, de-escalate conflicts, and inspire others. Frye believes emotional intelligence is the key to motivatingShow MoreRelatedStephen P. Robbins Timothy A. Judge (2011) Organizational Behaviour 15th Edition New Jersey: Prentice Hall393164 Words   |  1573 Pages637 663 616 623 Contents Preface xxii 1 1 Introduction What Is Organizational Behavior? 3 The Importance of Interpersonal Skills 4 What Managers Do 5 Management Functions 6 †¢ Management Roles 6 †¢ Management Skills 8 †¢ Effective versus Successful Managerial Activities 8 †¢ A Review of the Manager’s Job 9 Enter Organizational Behavior 10 Complementing Intuition with Systematic Study 11 Disciplines That Contribute to the OB Field 13 Psychology 14 †¢ Social Psychology 14 †¢ Sociology

Principles of Safeguarding Free Essays

The Gogh Inquiry During investigations at Staffordshire Hospital, findings revealed serious failures of care, cases of unnecessary suffering of patients and higher than average mortality rates. Five other hospitals are also being investigated regarding their unnecessary death rates and poor nursing. Following these findings, Sir Bruce Gogh, England’s INS Medical Director, has started an inquiry. We will write a custom essay sample on Principles of Safeguarding or any similar topic only for you Order Now Koch’s inquiry looks at different cases where there has been unnecessary deaths and a lack of quality nursing. This report kooks at the different recommendations that have been made to improve the INS put in place by Gogh and looks at what has happened since Staffordshire regarding resignations, blame and public opinion. Different Opinions Patient groups are angry as there has been no prosecutions or resignations since the Staffordshire scandal. Katherine Murphy of the Patients Association quoted â€Å"It is deeply disturbing nurses fear the door is open for another tragedy on the scale of Mid Staffs. It is vital politicians listen and ensure they provide the tools nurses need o provide a safe level of care to patients. The families of the patients who have died or have received poor quality care, are understandably angry and have lost faith in the INS. INS staff (front line nurses) feel like that the is blame aimed at them, as they are given targets to hit, which are impossible to achieve as well as first class care. Also, front line nurses warn that this could happen again due to lack of s taff, cuts and the rationing of front line services. The Recommendations Following the Gogh Review, the current set of regulations are to be revised. This will include a call for greater regulation of INS managers and an overhaul of training for nurses and unqualified health care assistants. Also, changes to the supervision and regulation of health care are required to protect patients and to respond to public anger about the scandal, which has drained confidence in the rest of the health service. A recommendation for better training for health care assistants, and a call for them to be regulated, meaning they could be struck off if they failed in their duties. The report will also recommend changes to ensure managers are held accountable for their decisions. This could mean they are struck off a central register if they do not follow a revised code of conduct. The Effect on Public Opinion Patients at Stafford Hospital were left lying in their own urine and excrement for days, forced to drink water from vases, given the wrong medication or sent home with faith in the INS and health and social care. Whilst working on the wards staff may find themselves being scrutinized by patients and relatives, finding fault where there is none. How to cite Principles of Safeguarding, Papers

The Analysis on Light Rail Network

Question: Discuss about the Analysis on Light Rail Network. Answer: Introduction: Within this study, the description of the system that is implemented for facilitating the processes of light rail network construction is available. The analysis on the proposed system carried for conducting the system testing, evaluation and validation processes. Moreover, the effect of human factors on the design process is also present in the study. The factors have been recognized in the context of technology, objective, standard and indicators. All the aspects of the system are considered for completing the process of optimizing the proposed system on light rail network project. In addition to that, the presence of the literature review can be found within the study that supports the information that has been used to complete the business report. System Test, Evaluation and Validation: System Test: The system of light rail network construction project will be tested through unit testing. The scope of the test plan will be covering all the aspects of the system. The objective will be to recognize and eliminate the bug that is present in the system as soon as possible (Ravitch, 2016). The prime area of focus will the communication feature of the system and information sharing within the system. The testing phase will be carried out by conducting GUI software testing, Volume testing, Exploratory testing, Reliability testing, Security testing,Capacity testing, Scalability testing and Accessibility testing (Enck et al. 2014). If any bug is recognized within the scope of the testing categories then the responsible person will reconsider the part and eliminate the bug (Haller et al. 2013). System Evaluation: The system will be providing the accurate information to the authorized user at desired time. The system will generate that information by collecting the raw data from various levels of the project. Risks and opportunities based on that information will be created and provided to the project manager. The user will be accessing the system to get the real time information for facilitating the processes of the light rail network project. The users will be communicating with each other through the system so that required conversation details can be acquired as soon as possible. The users can send and receive files while carrying out the conversation (Vasconcelos et al. 2015). As completing a project is a critical task, the members of the project can do mistakes frequently. For alarming the members so that they does not do any mistake while carrying out the proposed task, the system will first collect the information of the proposed task and analyze with the overall project. The system will also notify the user to conduct the task by giving hints (Low and Chen 2012). The project manager must receive all the information of the ongoing activities. It is because within a project, all the tasks are interconnected. If any work is conducted in a wrong way then it can affect the overall project. System Validation: For carrying out the phase, the V-lifecycle model is the most relevant one. User Requirement Specifications, Operational Qualification, Design Specifications, Functional Specifications, Installation Qualification, development and testing of code and Performance Qualification are the aspects of the V-lifecycle model (Pearce and Friedenthal 2013). Figure 1: V-Lifecycle Model Validation Plan (Source: Pearce and Friedenthal 2013, pp-353) Optimization in Design: There are several aspects of the system that needs to be upgraded so that better reliability and maintainability can be achieved. Improving Reliability: The reliability is a crucial factor of a system. It is because the activities of the project rely on the functionality of the system significantly. The system will be implemented within cloud so that, the system failure occurrence can be reduced to minimum possibility. The reliability of the system is associated with the availability of the system (Ward and Peppard 2016). The system can be accessed 24*7*365. The data loss in an information system is not a rare activity. For making sure that the loss of data does not affect the performance of the system, backup/recovery function will be integrated with the system. This will allow the system to get all the lost data immediately. The system will be modified with the updated technology so that the system can be up-to-date at all time. The system will be providing real-time data to the users. The real-time data means providing data to the user before it is stored within the database (Pearlson, Saunders and Galletta 2016). Improving Maintainability: Maintainability can be referred to the characteristic that make use of the proposed procedures and practices for restoring the system within given time frame to its normal operating phase. Before considering any cloud vendor, a complete survey will be conducted for recognizing the best vendor as per the requirement of the system (Carter 2014). The service provider will be completely responsible for maintaining the system. Human Factors in Designing Concepts: Objective Technical Efficiency It is crucial to consider they will mainly use the human impacts as the system. Not all the users are familiar with the information system. The system will be more efficient as the user can interact with the system easily. Recognizing the aspects of the system that can facilitate the usability of the system. The system incorporates the technical input devices that are easily accessible by the normal people. The low-level users can easily access the information that is required for carrying out their respective processes. Understanding the scope of the system. The system will be using a simple and effective user interface that will consist of the hints so that the user can recollect the knowledge of using the system. The management can perform better at taking decisions and allocating resources. Relating the system with the user requirement in an more relevant manner. Simple tools will be integrated within parts of the system that is not central system so that the devices can be optimized as soon as possible. Simple tools eliminate the need of expert team every time the sub systems fail to perform. Table 1: The Human Factors in Information System (Source: Stair and Reynolds 2013) Literature Review: The information system can be referred to the system that can collect the information for organizing, storing and processing the information (Carter 2014). On the basis of the requirement of the processes the information system can be classified into five sections such as executive information system, decision support system, management information support systems, office support system and transaction processing system (Venkatesh, Brown and Bala 2013). For collecting, storing, processing, cancelling or displaying modifications in terms of the transactions, the transaction processing systems are used explicitly. The management information system makes use of the collected data for generating reports for the management (Shapiro and Varian 2013). The decision support system can also be referred to as the knowledge based system that is used for providing the best support to the management in terms of taking decisions. In terms of identification of long-term trends for planning proper courses of action, the senior managers and executives use the executive information system (Venkatesh, Brown and Bala 2013). Figure 2: Architecture of an Information System (Source: Sousa and Oz 2014) The information system provides several advantages such as communication, availability, cost effectiveness and many more. The system provides the opportunity to the user to send message, email, file, conduct video chatting and many more. The system allows the user to access the information and conduct the tasks on the system at every moment, 24*7*365 (Tran et al. 2013). The users can access the system from anywhere. This offer many users at different geographical locations to communicate with each other properly. This will allow the management to keep track of the processes that are done in the field from a far distance. As the information collected information is verified properly before supplying it to any user, more accurate decisions can be made. As the process will be communicated, more effective working culture can be obtained (Hall 2012). Many other components can be incorporated within the system as per the requirement of the construction activates so that the system always r emain relevant. There are also few disadvantages of the system as well. If the system is not configured properly to avoid the cyber attacks then the theft of information and unwanted access to the system can be experienced. As long as the system remains down the work of the overall project, remain paused (Kanehisa et al. 2014). The attacker can hamper the functionalities of the system. if any error is present in the design of the system then the output can be devastating for the overall project. Conclusion: From the above study it can be concluded that the study consist of the relevant information that is required for analyzing the proposed system. The system testing, evaluation and validation proposes a sound base upon which the features of the system can be measured. As the system will be used only for this specific project, deploying the system in the cloud rather than in-house is the key of reducing the cost of the system. Moreover, the management can concentrate on the construction activities more as the responsibility of implementing and maintaining the system is the responsibility of the service provider. References: Bonham-Carter, G.F., 2014.Geographic information systems for geoscientists: modelling with GIS(Vol. 13). Elsevier. Enck, W., Gilbert, P., Han, S., Tendulkar, V., Chun, B.G., Cox, L.P., Jung, J., McDaniel, P. and Sheth, A.N., 2014. TaintDroid: an information-flow tracking system for realtime privacy monitoring on smartphones.ACM Transactions on Computer Systems (TOCS),32(2), p.5. Hall, J.A., 2012.Accounting information systems. Cengage Learning. Haller, M.Y., Haberl, R., Persson, T., Bales, C., Kovacs, P., Chze, D. and Papillon, P., 2013. Dynamic whole system testing of combined renewable heating systemsThe current state of the art.Energy and Buildings,66, pp.667-677. Kanehisa, M., Goto, S., Sato, Y., Kawashima, M., Furumichi, M. and Tanabe, M., 2014. Data, information, knowledge and principle: back to metabolism in KEGG.Nucleic acids research,42(D1), pp.D199-D205. Low, C. and Chen, Y.H., 2012. Criteria for the evaluation of a cloud-based hospital information system outsourcing provider.Journal of medical systems,36(6), pp.3543-3553. Pearce, P. and Friedenthal, S., 2013. A Practical Approach For Modelling Submarine Subsystem Architecture In SysML. InProceedings from the 2nd Submarine Institute of Australia (SIA) Submarine Science, Technology and Engineering Conference(pp. 347-360). Pearlson, K.E., Saunders, C.S. and Galletta, D.F., 2016.Managing and Using Information Systems, Binder Ready Version: A Strategic Approach. John Wiley Sons. Ravitch, D., 2016.The death and life of the great American school system: How testing and choice are undermining education. Basic Books. Shapiro, C. and Varian, H.R., 2013.Information rules: a strategic guide to the network economy. Harvard Business Press. Sousa, K.J. and Oz, E., 2014.Management information systems. Nelson Education. Stair, R. and Reynolds, G., 2013.Principles of information systems. Cengage Learning. Tran, S.T., Le Ngoc Thanh, N.Q.B. and Phuong, D.B., 2013. Introduction to information technology. InProc. of the 9th inter. CDIO conf.(CDIO). Vasconcelos, A., Sousa, P. and Tribolet, J., 2015. Enterprise Architecture Analysis-An Information System Evaluation Approach.Enterprise Modelling and Information Systems Architectures,3(2), pp.31-53. Venkatesh, V., Brown, S.A. and Bala, H., 2013. Bridging the qualitative-quantitative divide: Guidelines for conducting mixed methods research in information systems.MIS quarterly,37(1), pp.21-54. Ward, J. and Peppard, J., 2016.The Strategic Management of Information Systems: Building a Digital Strategy. John Wiley Sons.

Value Chain Analysis Complaint By Customer

Question: Discuss about the Report for Value Chain Analysis of Complaint By Customer. Answer: 1- Analysis: Total complaint by customer Total Complaint by customer is 719, Detail of complaint by customer as below mention (Excel Easy, n.d.): Complaint Type Count of Complaint Damaged 12 Delivery 57 Invoice Error 3 Lost In Transit 7 Other 104 Packaging 18 Poor Response 76 Quality of workmanship 2 Wrong Product 176 Wrong Quantity 264 Grand Total 719 Total complaint types Total complaint types are 10, i.e. Wrong Quantity, Wrong Product etc. Details of complaint types are as under: S.No. Complaint Type 1 Damaged 2 Delivery 3 Invoice Error 4 Lost In Transit 5 Other 6 Packaging 7 Poor Response 8 Quality of workmanship 9 Wrong Product 10 Wrong Quantity Total Customer Complaints Raised by Product Family Total Customer Complaints Raised by Product Family are as under, total product family are 15. S.No. Product Family Count of Complaint 1 PF1 47 2 PF10 55 3 PF11 46 4 PF12 60 5 PF13 42 6 PF14 48 7 PF15 47 8 PF2 54 9 PF3 48 10 PF4 47 11 PF5 44 12 PF6 41 13 PF7 48 14 PF8 49 15 PF9 43 Grand Total 719 Total Complaints Raised by CSR staffs As per Customers Complaints Data Base There is nothing Complaints Raised by CSR staffs all complaints raised by customers. Problem definition: Top 3 problems in terms of complaint types Ans.: Top 3 problems in terms of complaint types are Wrong quantity, wrong product other, count of complaint as below mention: S.No. Complaint Type Count of Complaint 1 Wrong Quantity 264 2 Wrong Product 176 3 Other 104 Top 3 problems in terms of product family Top 3 problems in terms of product family are PF12, PF10 PF2 S.No. Product Family Count of Complaint 1 PF12 60 2 PF10 55 3 PF2 54 Top 3 problems in terms of Customer and CSR staff Ans.: Top 3 problems in terms of Customer and CSR staff are C4, C3, C27 and C31 Details of complaint are as under: S.No. Customer Name Count of Complaint 1 C4 19 2 C3 8 3 C27 7 4 C31 7 Suggestion and Solution: Damaged: All the contents of the material should be save in the container and box to save from the damage. Containers and Boxes should be from the damage proof material. All pads should be unbroken. Warehouse Staff, Distribution centre or receiving department should be trained in term of control/ reduction of damaged product. In DC must be automatic system for checking every material so that not loading damaged Product and system atomically reject damage product. Company may refurbish damage product and sale on discounted prices so that recover losses. Delivery: To confirm accurate transfer, cargo essentials to be labeled correctly. Delivery department needs to be given proper training session for fulfillment of customers requirement. DC must be using highly quality machinery Equipment for better timely delivery Also DC must be using highly upgrade online software for tracking all delivery steps on real time basis. All delivery steps must be check by trend staff. All Delivery staff must be aware for company delivery policy and complete every steps according to company policy. (Petrik J, n.d.) Invoice Error: invoice must be prepared by appropriate software like ERP SAP. All invoices generate with exclusive code. All information must be show in invoice i.e. customer name, Customer Address, Customer order number, product name, Rate, quantity term and condition. Invoice must be print in four copies. One original invoice copy must be given to customer and out of three remaining copy two copy of invoice use for shipping purpose one copy of invoice keep for official use. (Kokemuller N, n.d.) Lost In Transit: All delivery vehicles must be pack and lock properly. Product must be carry as per nature of product. Product must be tag with unique code so that it will be delivered at proper palace. All delivery vehicles must be cover with insurance policy. Delivery system must be trace at every level. DC must be use proper software so that decrease the losses of lost in transit. (Smartdraw, n.d.) Packaging: Each item within the container should be enfolding individually. Breakable articles need both proper partition from each other and approval from the corners and sides of the box. Glass items must not touch other glass items. Proper cushioning material, combined with a strong outer container, will protect the shipment. Packing material must be waterproof, electric proof Damage proof so that product properly wrap and deliver carefully. Warehouse staff must me qualified for packing product as per product size, nature requirement so product never damage between shipping. (Harps L H, 2005) Poor Response: Company should be maintaining a proper call center for attending all customer complaint. Call center staff must be skilled for resolution all complaint and given proper response. The language of call center should be well-mannered and simple so those customers convey the complaint properly. Customer care staff should be timely response to customer and resolve complaint within timeline. Call center calls should be record randomly for quality and guidance purpose. (Mishra P, 2011) Quality of workmanship: The Quality of workmanship depends on nature of work. Warehouse staff must be trained and educated. They have complete information about warehouse working. Staff must be in proper dress up. They must be punctual, hard worker and honest. Staff should be flow rules and regulation as per company policy. (Oracle, n.d.) Wrong Product: Product coding should be sole so that deliver right product at right customer. Product code should be decided according to product name, size or nature. Warehouse staffs make sure arrange and dispatch product according to product code. Coding tag colures may be different so that easily recognize. Packing box colures may be different. (Mccrea B, 2015) Wrong Quantity: Quantity of product must be mention on invoice as well as box so that right quantity should be delivered. At the time of packing warehouse staff should be check physically and make sure deliver quantity match with customer order. References: Excel Easy, n.d., Pivot Tables, Viewed on 24/08/2016, https://www.excel-easy.com/data-analysis/pivot-tables.html Petrik J, n.d., List of Responsibilities for a Warehouse Worker, Viewed on 24/08/2016, https://work.chron.com/list-responsibilities-warehouse-worker-23601.html Smartdraw, n.d., Warehouse Layout, Viewed on 24/08/2016, https://www.smartdraw.com/warehouse-plan/examples/warehouse-layout/ Mishra P, 2011, Warehousing layout-design-and-processes-setup, Viewed on 24/08/2016, https://www.slideshare.net/puneet24038/warehousing-layoutdesignandprocessessetup Oracle, n.d., Understanding Receiving and Putaway Processing, Viewed on 24/08/2016, https://docs.oracle.com/cd/E41948_01/fscm92pbh1/eng/fscm/sinv/concept_UnderstandingReceivingandPutawayProcessing-9f20f6.html Mccrea B, 2015, 8 new ways to think about putaway and storage in your warehouse, Viewed on 24/08/2016, https://www.mmh.com/article/8_new_ways_to_think_about_putaway_and_storage_in_your_warehouse Harps L H, 2005, Best Practices in Today's Distribution Center, Viewed on 24/08/2016, https://www.inboundlogistics.com/cms/article/best-practices-in-todays-distribution-center/ Kokemuller N, n.d., What Is Inbound Logistics Manufacturing?, Viewed on 24/08/2016, https://smallbusiness.chron.com/inbound-logistics-manufacturing-14398.html